Missing rewards/contact! (Patreon)

Hello everyone!

I want to address something: If you haven't received a reward, please contact me via Patreon DM about it. 

I had a patron quit, leaving a message over how they hadn't received their reward, and I was frankly very confused because, to the current point in time, I hadn't received a single DM asking for one that I hadn't responded to. 

(Also, this bears noting: when you leave, your exit survey response is anonymous, so I cannot connect any exit survey complaints with a user, and I'm left kind of powerless to solve the problem!)

So yes, if you're missing something, don't hesitate to contact me! 

I will respond asap. I'm often very busy or AFK/not on a computer with access to the files. But I always respond as soon as I can!

Cheers and kind regards!