Patreon App issues (Can't see the art?) (Patreon)

Hello! If you've had issues with the patreon app not showing drawings, please try out this step by step guide I was given by patreon help center: https://support.patreon.com/hc/en-us/articles/360033433931-Troubleshoot-problems-on-the-Patreon-app

If you still have issues, patreon help center has told me that you'll need to reach out directly to them on: https://support.patreon.com/hc/en-us

Here's the email I received regarding it as I myself reached out to tell them my patrons had issues with the app not showing my art, I hope it helps, as I'd love you all to be able to see what you've paid to see!

The email in text form if you can't see the screenshot:

"Benjamin (Patreon)

Dec 29, 2022, 12:45 PM PST

Hello There!

 Thanks for contacting the Patreon Community Happiness team, My name is   Benjamin and I am happy to help today.

 Sorry to hear that your Patrons are experiencing this issue.

 I wasn't able to recreate this on my end, but that usually means this is a   simple fix!

 I'd recommend having your patrons try the steps listed at: Troubleshooting   Patreon App

 If they continue to have this issue, it's usually best if the patrons reach   out to us directly. That way we can take a look at their account and   troubleshoot with them on our end.

 Feel free to direct patrons with technical difficulties or payment related   questions to our Help   Center to send us a note. At the bottom of every article they’ll   find an “Email Patreon Support” button where they can get in touch with us.

 I hope this helps, rest assured we'll be here to help!

All the best,
 Benjamin"

Though in case it takes a while till it's fixed, the art shows up on patreon desktop version and I post it on discord ( https://discord.gg/9scgpgS ) as well so that you get the chance to see!

I hope you all have a happy new years and have had a great holiday otherwise!~<3